1 hour ticket response
We are devoted to supplying a rapid and accurate solution to each tech support ticket submitted by a user. Our well–trained technical support team members will review your query and will think of the best option. We offer a 1–hour response time guarantee for all tech support tickets. As a matter of fact, our average response time has proved to be twenty minutes.
A Topflight Tech Support Service
Our client support engineers have significant experience in the Linux website hosting plans business and are experienced enough to offer a prompt answer to your problem. If, however, the issue at hand is not within the competence of a client support engineer, the technical support ticket will be sent to a developer or system administrator for additional investigation.
An Easy–to–Navigate Help Center
In the Site Control Panel you can find an easy–to–browse Help Center section where you can get quick hints on how you can use our services. You can see the answers to your inquiries in our F.A.Q. section, see more information in the web hosting account administration articles or check out the step–by–step video tutorials.