Many individuals who begin using their first web hosting account, or switch companies, normally have questions with respect to how given tasks are performed or stumble upon predicaments when setting up different things, including e-mails, site settings, etc. For this reason, lots of web hosts have compiled documentation with standard questions and issues so as to help their clients receive info swiftly and seamlessly. As a result, the help desk support team can spend more time on real problems that some clients may be experiencing, as the solution for the minor things will be available on the web and clients can easily resolve them without having to touch base with the customer service staff. Having exhaustive documentation is critical, particularly for new clients with zero previous experience, because the web hosting service entails a vast number of functions and many people can get perplexed about what to do. A good information repository can both help you accomplish the procedures that you wish and acquaint yourself with how the hosting service works in general.
Extensive Online Documentation in Website Hosting
If you order a website hosting plan through our company, you will be supplied with access to our comprehensive online documentation where you will find info about more or less everything connected to our hosting packages. The topics vary from how to create an e-mail address on your feature phone, to how to accomplish various things using an .htaccess configuration file. The articles are written in a simple-to-grasp fashion and include in-depth manuals on how to complete a certain operation inside your Hepsia hosting Control Panel. You can also find information that is not directly related to Hepsia, for instance one that concerns web-based apps on your computer. The entire list of articles will be located in the Help section of the Control Panel, but the ones that are related to a given Control Panel section can be accessed on the spot. Since we have covered as many topics as possible, you will be able to discover virtually everything associated with your hosting account.
Extensive Online Documentation in Semi-dedicated Servers
We have compiled an exhaustive knowledge base for all our current and future clients, so if you buy a semi-dedicated server plan from us, you will be able to find any info that you are looking for at any moment. We have a multitude of informative articles, which will help you better understand what is going on in your semi-dedicated server account – "What is PHP?" and "What are file permissions?" are just two examples. Our detailed tutorials will help you accomplish anything you need – extract the contents of an archive, import a MySQL database, forward a domain name, etc. Also, we’ve also got troubleshooting instructions, which will enable you to find out what induces a certain problem and the feasible solutions for it. In case you’re not able to send e-mail messages or your domain name returns a 500 Internal Server Error message, for instance, you can examine our knowledge base and resolve the issue instantly. The articles can be accessed through each section of the Control Panel, as well as through the all-encompassing Help section.